The Mayor's Office of Performance and Innovation (OPI) uses data and design to continuously improve city services.
Who We Are
We are a team of mission-driven professionals committed to helping Baltimore’s government work better for everyone. We bring a wide range of skills and life experiences, much like the people we serve. We’re curious, collaborative, and focused on understanding what Baltimore’s residents and city staff need. And we’re here to make a lasting impact by improving how city services work.
What We Do
We work to make Baltimore’s city government more effective, efficient, and focused on what residents need. Through the CitiStat program, we track how city services are performing and partner with teams across government to solve big problems, make smarter decisions, and improve how the city works for everyone.
